Family Claims AlarmForce’s Negligence Led to Home Burglary
AlarmForce operators received 10 alarms from three different sensors before calling police, a Canadian family claims.
News May 28
Latest In: Alarm Contracts
Contracts Critical in Calculating Company Valuation
Traditionally, alarm companies are valued based on periodic recurring revenue, referred to as recurring monthly revenue (RMR). Once…
News December 17
Vivint Reps Accused of Misleading Military Families
Military families said they paid Vivint up to $2,000 in cancellation fees when they tried to get out…
News December 11
Don’t Let Security Alarm Contract Renewals Ruin Your RMR
Alarm monitoring contracts, and other alarm contracts with RMR to a lesser extent, need to have a term…
News November 20The Perils of Prevailing Wage and Performance Delays
Alarm companies are often asked (required) to sign contracts presented by a general contractor (GC) or the subscriber’s…
News October 31Webinar to Cover Integrators’ Contractual Needs
TORRANCE, Calif. — Alarm industry legal expert Ken Kirschenbaum will host a Webinar titled, “Covering All Your Contractual…
News June 19Who Foots the Bill for Alarm Verification Costs?
This month’s column was inspired by an interesting question I received related to the All-in-One security contract my…
News March 5Why It’s Vital to Send Out Copies of the 3-Day Cancellation Notice
Question: Why is it necessary to send out two copies of the cancellation form when it’s already on…
News September 20The Customer Is NOT Always Right
This month, we mix things up a bit by tackling a few recent inquiries pertaining to unreasonable subscriber…
News July 31
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