How to Calculate the Lifetime Value (LTV) of a Customer
There are a few key numbers that are valuable to know as owners plan and make investment decisions. One of those is the LTV.
There are a few key numbers that are valuable to know as owners plan and make investment decisions. One of those is the LTV.
The Monitoring Association hosted its annual meeting in California’s famed wine country. This image gallery includes research findings from select sessions.
A dealer survey conducted by Capital One at Connect 2018 found that keeping up with the pace of technology presents the biggest business challenge in 2019.
Harris will discuss specific responses security dealers can provide to counteract the various reasons customers cancel their accounts. Attendees will receive a free script sheet.
The latest data shows a rise in RMR dollars, yet gross and net attrition is up across customer source categories. Learn how to evaluate attrition to help stem losses.
Don’t sit back idly while attrition takes its toll, take countermeasures.
Harris will provide installing security contractors with takeaways to overcome low-price objections by creating value propositions.
During an earnings conference call, Jeff Gardner discussed the company’s strategies for upgrading 2G customers, as well as its ongoing battle to reduce its problematic attrition rate.
SSI Editorial Advisory Board Council member and well-known industry business expert addresses top integrator challenges.
Security alarm dealers need to prioritize their resources to control account attrition.
This session will help integrators better understand the needs and market demands of their retail customers.
This next installment of the SSI Industry Hall of Fame Webcast Series features Jim Henry, executive vice president of corporate development for Securitas Electronic Security.
