Why Accurate Accounting of Attrition Matters for Security Companies
Alarm Capital Alliance President and CEO Amy Kothari discusses the role attrition plays in determining a security company’s fiscal well-being, among other topics.
Alarm Capital Alliance President and CEO Amy Kothari discusses the role attrition plays in determining a security company’s fiscal well-being, among other topics.
Beating back attrition by being proactive before the customer cancels.
Acceptable attrition rates for security and other recurring services hover around 7%, but one integrator keeps his under 1%. Learn how to measure attrition and keep clients longer.