Deceptive Sales Practices

Read: Vivint Reps Accused of Misleading Military Families

Vivint Reps Accused of Misleading Military Families

Military families said they paid Vivint up to $2,000 in cancellation fees when they tried to get out of their security contracts after being transferred to a new base or retired due to service-related injuries.

Read: Investigation Prompts Home Security Firm to Change Business Description

Investigation Prompts Home Security Firm to Change Business Description

Pennsylvania officials plan to investigate Home Security Shield due to concerns over the firm’s marketing practices.

Read: Silverline Security Accused of Duping Elderly Vivint Customer

Silverline Security Accused of Duping Elderly Vivint Customer

A Utah resident was paying two alarm bills for two years after a Silverline Security representative allegedly tricked her into signing a new contract.

Read: Vivint Sales Rep Accused of Misleading Elderly Woman

Vivint Sales Rep Accused of Misleading Elderly Woman

An 88-year-old Missouri woman says a sales representative disconnected her Atlas Security system and replaced it with one from Vivint.

Read: Possible Scam Artist Targeting ADT Customers in Virginia

Possible Scam Artist Targeting ADT Customers in Virginia

A man has approached several homeowners in Petersburg, claiming that he needs to change the batteries on their ADT security systems.

Read: Vision Security to Reform Business Practices in Idaho

Vision Security to Reform Business Practices in Idaho

The Utah-based security firm has settled a claim with the Idaho Attorney General’s Office for allegedly violating the state’s Consumer Protection Act.

Read: Podcast: Why ADT Is Cracking Down on Deceptive Sales Tactics

Podcast: Why ADT Is Cracking Down on Deceptive Sales Tactics

In this podcast, ADT Senior Vice President, General Counsel and Corporate Secretary David Bleisch talks about alarm industry sales scams and the firm’s recent $25,000 bounty reward offer.

Read: Door-to-Door Alarm Sales Rep Dupes Iowa Couple

Door-to-Door Alarm Sales Rep Dupes Iowa Couple

Dubuque Police believe an alarm sales representative used deceptive sales practices to reach his quota to sell security systems.

Read: Door-Knocking Security Alarm Scam Hits Florida Residents

Door-Knocking Security Alarm Scam Hits Florida Residents

Police say some people are posing as a security alarm salesman from various companies.

Read: ADT Accuses Vision Security of Lying to Make Sales

ADT Accuses Vision Security of Lying to Make Sales

Alleged training video shows instructor telling students what to say when they see an ADT security sign in someone’s front yard.

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