ADT Authorized Dealer Safe Haven Fined $125K for Deceptive Sales Practices
An investigation was opened after a whistleblower provided the Minnesota Attorney General’s Office with a Safe Haven training manual containing deceptive sales tactics.
An investigation was opened after a whistleblower provided the Minnesota Attorney General’s Office with a Safe Haven training manual containing deceptive sales tactics.
Denovo will recruit and manage door-to-door sales representatives for Brinks Home Direct, a direct-to-consumer field sales program.
The settlement marks the largest to date for an FTC Fair Credit Reporting Act case and requires Vivint to implement an ID theft prevention program.
With a nationwide footprint, Skyline has one of the largest door-to-door sales organizations in the smart home security industry.
The lawsuit claims Vivint’s sales representatives posed as CPI employees or affiliates and tricked customers into signing up for Vivint’s service.
ADT claims Vivint misled consumers by targeting ADT customers and deceived them into believing that Vivint is affiliated with the company.
The Arkansas Attorney General’s office received over 100 complaints against alarm businesses and their door-to-door salespeople.
Huntersville, N.C. police say residents complained about Vivint door-knockers “being pushy, argumentative, sometimes cursing and coming late at night.”
A judge for the U.S. District Court for the Southern District of Florida declined ADT’s request in seeking $17 million compensatory damages.
Consumer Federation of America released its annual Consumer Complaint Survey Report for 2017, which found that alarm system sales are raising concerns.
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