Can You Be Arrested for Not Delivering Video or Audio Tapes?
A Washington alarm company owner is facing felony charges for refusing to turn over video surveillance tapes to…
News January 7
Latest In: Laying Down the Law
Sleeping on the Job: Terminate or Accommodate?
Is it obvious to you that sleeping on the job should constitute a basis for termination of employment?…
News January 5New Year’s Resolutions for Electronic Security Contractors
Happy, healthy and prosperous New Year to all of my readers! It’s hard to believe another year has…
News December 31
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Key Trends Driving Mobile Credentials for Access Control and More
This is the moment that systems integrators must leverage to create the best outcome for their customers and for our industry.
April 21
Washing Your Hands of Difficult Subscribers
Question We have always been proud of our level of customer service; however, we have a handful of…
News November 13Stopping Attrition Before It Starts
What is your company’s policy if one of your subscriber calls to cancel his service? Do your employees…
News October 30Can Alarm Company Owners Classify the Same Employee as W2 and 1099?
I have employees who wear two different hats. For part of the workweek, they are really employees, under…
News October 20Stopping Rivals From Using Deceptive Practices to Steal Subscriber Accounts
A recent article on securitysales.com entitled “Alarm Companies to Pay ADT Nearly $4M for Deceptive Sales Practices” is…
News October 17Handling Difficult Workplace Conversations
I think that one of the most challenging elements of being a manager is how to finesse the…
News October 16Blog: The Guidelines of Positioning Cameras
Question Is it legal to position a surveillance camera directly into a next door neighbor’s yard? Is it…
News September 17
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