Latest In: Laying Down the Law

Contracts Laying Down the Law

Blog: Pay Attention to Noncompete Agreements

Question It is my understanding that a non-compete agreement must be a separate contract. I recently sold accounts…

News September 4
Contracts Laying Down the Law

Covering Equipment Corrosion Warranties in Sales Contracts

Question We sold an intrusion/camera system approximately eight months ago to a customer located within a relatively short…

News August 21
Laying Down the Law Managing Employees

Translating Anti-Harassment and Retaliation Policies for Employees

Guest writer Judge Ruth Kraft, and employment law expert at Kirschenbaum & Kirschenbaum, discusses why it’s important for…

News May 21
Alarm Ordinances Laying Down the Law Reducing False Alarms

Are You Ready to Eat False Alarm Fines?

The city of Flint (Mich.) has decided to enforce a law to fine alarm companies for reporting false…

News March 24
ADT AT&T Laying Down the Law Telcos Verizon

Why You Shouldn’t Worry About AT&T’s Entrance Into the Security Market

There is a lot of hoopla about AT&T entering the security market. It’s not just rumor; it’s here.…

News January 21
Better Business Bureau Customer Service Ken Kirschenbaum Laying Down the Law

Should Alarm Companies Join the BBB?

Question: I believe that joining your local Better Business Bureau (BBB) chapter is a great way to establish…

News January 14
Central Stations Laying Down the Law Priority Response

Are Alarm Dealers Liable for Central Station’s Delayed Response?

Question: I recently installed an environmental zone for a customer on a piece of equipment that can’t be…

News November 26
Customer Service Ken Kirschenbaum Laying Down the Law

How to Handle Damaging Customer Reviews

Question: I have a burglar alarm company in New Jersey. When a customer tried to cancel, we enforced…

News November 15
Laying Down the Law

Collecting Payments from Alarm Subscribers

As this year is quickly coming to an end, it’s time to take a close look at your…

News October 22
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series