;

Mark Matlock

Read: Former UCC Executive Mark Matlock Joins Pro-Vigil

Former UCC Executive Mark Matlock Joins Pro-Vigil

Matlock will work to drive growth for the recent Lydia Security Monitoring dealer partnership, leveraging Pro-Vigil’s outdoor video monitoring solutions.

Read: UCC Appoints Tom McNeil as National Account Executive

UCC Appoints Tom McNeil as National Account Executive

McNeil returns to UCC following a stint with Security Partners. Based in Chicago, the industry veteran will assist security dealers in the Midwest and Northeast territories.

Read: DIY Gambit: Should Pro Installers Consider a Self-Install Offering to Stave Off Competition?

DIY Gambit: Should Pro Installers Consider a Self-Install Offering to Stave Off Competition?

A slew of DIY security and home automation competitors are flooding the marketplace, challenging traditional business models to keep pace.

Read: How to Deal With Upset Customers, Delicately

How to Deal With Upset Customers, Delicately

Setting proper expectations is one way to mitigate complaints.

Read: UCC Says Multisite Redundancy a Post-Acquisition Priority

UCC Says Multisite Redundancy a Post-Acquisition Priority

Lydia Security Monitoring says it is committed to providing a hot redundant back-up site for newly acquired United Central Control, which it sorely needs to successfully execute growth initiatives.

Read: 6 Ways For Alarm Dealers to Tap Into Central Automation

6 Ways For Alarm Dealers to Tap Into Central Automation

In what ways can alarm dealers utilize their central station’s automation system to improve their entire operation?

Read: In the World of Securing Referrals, Little Things Go a Long Way

In the World of Securing Referrals, Little Things Go a Long Way

Referrals are often ‘hot’ leads for new customers because they come from a trusted friend or relative.

Giving Monthly Monitoring Rate Increases Real Consideration

Remote Thermostats Represent Hot RMR Add-on

How to Execute Successful Account Conversions

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