Latest In: Mark Matlock

Mark Matlock NMC Wholesale Monitoring
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NMC Appoints Mark Matlock as Vice President of Sales

In Matlock, a wholesale monitoring industry veteran, NMC adds experienced leadership to support its aggressive growth strategy.

News December 4
COPS Monitoring Lydia Security Monitoring Mark Matlock Monitoring Matters UCC
Mark Matlock

Former UCC Executive Mark Matlock Joins Pro-Vigil

Matlock will work to drive growth for the recent Lydia Security Monitoring dealer partnership, leveraging Pro-Vigil’s outdoor video…

News January 8
Mark Matlock UCC Wholesale Monitoring
Tom McNeil

UCC Appoints Tom McNeil as National Account Executive

McNeil returns to UCC following a stint with Security Partners. Based in Chicago, the industry veteran will assist…

News November 15
SSI Newsletter
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DIY

DIY Gambit: Should Pro Installers Consider a Self-Install Offering to Stave Off Competition?

A slew of DIY security and home automation competitors are flooding the marketplace, challenging traditional business models to…

Insights November 2
Mark Matlock Monitoring Matters Third-Party Central Stations Wholesale Monitoring

How to Deal With Upset Customers, Delicately

Setting proper expectations is one way to mitigate complaints.

Insights September 9
COPS Monitoring Mark Matlock UCC Wholesale Monitoring

UCC Says Multisite Redundancy a Post-Acquisition Priority

Lydia Security Monitoring says it is committed to providing a hot redundant back-up site for newly acquired United…

News January 28
Alarms Central Station Automation Central Stations Mark Matlock

6 Ways For Alarm Dealers to Tap Into Central Automation

In what ways can alarm dealers utilize their central station's automation system to improve their entire operation?

News December 8
Customer Service General Mark Matlock

In the World of Securing Referrals, Little Things Go a Long Way

Referrals are often 'hot' leads for new customers because they come from a trusted friend or relative.

News December 2
Mark Matlock Monitoring Matters

Giving Monthly Monitoring Rate Increases Real Consideration

Undoubtedly, the mere thought of instituting monthly monitoring rate increases will make a good many readers of this…

Insights December 1
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series