Why Programing Multiple Communications Paths Into the Central Station Is So Important
While there are multiple types of communication that you can choose from, not all are created equal.
While there are multiple types of communication that you can choose from, not all are created equal.
While Internet providers and even 911 centers experience occasional outages, central stations have become virtually indestructible thanks to strong foundations.
With this most recent evolution to 4G, it is without question that the entire industry must engage and focus on proactively installing 4G systems and upgrading all existing previous generation cellular systems.
As the industry continues to evolve into the “new normal” of social distancing, remote learning and well-planned budgets, it’s more important than ever to stay connected with your most valuable asset — your customers.
In short, from a technical standpoint, monitoring center operators working from home is not a huge challenge to implement and maintain; it’s all the other rules that make it a challenge.
Although the security and safety industry maintains focus on redundancy and business continuity, it appears that most were not prepared for something like COVID-19.
Don’t be afraid to change the way you communicate with customers and vendor partners or restructuring the way your business is organized to fit the “new norm.”
Without question, the short-term effects of COVID-19 will be difficult to overcome, and the long-term effects will be difficult to foresee. Here are tips for maintaining the status quo.
A monitoring center structured with a blend of tier one telecommunication carriers and premier RespOrg facilitator will bring the best results for continuous uptime and disaster recovery.
Automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.