Evolving Technology & Costs: The New Paradigms in Monitoring
There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.
There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.
With minimal effort, a dealer can adopt some basic central station tools to gain greater control while providing better customer service.
With the 3G sunset fast approaching, it’s time to put together a game plan, or face the possibility of losing customers as well as lawsuits and potentially lives.
The market for personal emergency response monitoring is growing and so are the possibilities. Here’s a handful of use cases you may not have thought of.
An update to UL 827A allows monitoring centers to offer central station hosting services, which can bring increased efficiencies and increased redundancy.
Large amounts of money spent on marketing won’t make a difference if a customer has a bad experience or is unhappy. Here’s how to keep them satisfied.
Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
Unified communications as a service allows onsite and remote users to collaborate seamlessly between devices and platforms — ideal for security dealers and monitoring centers.
Explore how you can get each of your departments focused on increasing the RMR that keeps your company running.
Video and audio verification are helping to reduce calls for service, but more is needed to combat the human error of false alarms.
This next installment of the SSI Industry Hall of Fame Webcast Series features Jim Henry, executive vice president of corporate development for Securitas Electronic Security.
The new IEEE 802.3bt standard increases the maximum PoE power available mainly by utilizing all four pairs of the structured wiring.
