Monitoring Matters

Read: How Central Stations Repeatedly Demonstrate Dependability

How Central Stations Repeatedly Demonstrate Dependability

While Internet providers and even 911 centers experience occasional outages, central stations have become virtually indestructible thanks to strong foundations.

Read: 3G Sunset Challenges, Opportunities & Choices

3G Sunset Challenges, Opportunities & Choices

With this most recent evolution to 4G, it is without question that the entire industry must engage and focus on proactively installing 4G systems and upgrading all existing previous generation cellular systems.

Read: Essential Keys to Keeping Up With Your Customer Base Virtually

Essential Keys to Keeping Up With Your Customer Base Virtually

As the industry continues to evolve into the “new normal” of social distancing, remote learning and well-planned budgets, it’s more important than ever to stay connected with your most valuable asset — your customers.

Read: Working From Home: Temporary or Forever?

Working From Home: Temporary or Forever?

In short, from a technical standpoint, monitoring center operators working from home is not a huge challenge to implement and maintain; it’s all the other rules that make it a challenge.

Read: The New Normal for Security Monitoring, Support & Staffing

The New Normal for Security Monitoring, Support & Staffing

Although the security and safety industry maintains focus on redundancy and business continuity, it appears that most were not prepared for something like COVID-19.

Read: How Security Companies Can Adapt and Thrive During the Pandemic

How Security Companies Can Adapt and Thrive During the Pandemic

Don’t be afraid to change the way you communicate with customers and vendor partners or restructuring the way your business is organized to fit the “new norm.”

Read: How to Operate a Central Station During a Pandemic

How to Operate a Central Station During a Pandemic

Without question, the short-term effects of COVID-19 will be difficult to overcome, and the long-term effects will be difficult to foresee. Here are tips for maintaining the status quo.

Read: The Importance of Ensuring Telecom Redundancy and Diversity

The Importance of Ensuring Telecom Redundancy and Diversity

A monitoring center structured with a blend of tier one telecommunication carriers and premier RespOrg facilitator will bring the best results for continuous uptime and disaster recovery.

Read: Do You Utilize Your Central Station’s Automation to the Fullest?

Do You Utilize Your Central Station’s Automation to the Fullest?

Automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.

Read: Evolving Technology & Costs: The New Paradigms in Monitoring

Evolving Technology & Costs: The New Paradigms in Monitoring

There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.

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