Monitoring Matters

Read: Evolution, Growth & Change: Entrepreneurship in the Security Industry

Evolution, Growth & Change: Entrepreneurship in the Security Industry

As technology has matured and markets changed, new industry entrants have led to the restructuring of the industry, which in turn caused it to be a bit more challenging for a simple start-up to compete in the current, rapidly moving landscape.

Read: The Benefits of Utilizing SMS Texting and 2-Way Chat With Customers

The Benefits of Utilizing SMS Texting and 2-Way Chat With Customers

The transition to immediate communication has evolved beyond a luxury or novelty and into what most people consider a minimum requirement.

Read: Why Providing Convenience to Customers Is Key

Why Providing Convenience to Customers Is Key

A good many monitoring center customers have strong preferences on how they would like to interact with an associate.

Read: How to Ensure You’re Getting the Most From Your Monitoring Provider

How to Ensure You’re Getting the Most From Your Monitoring Provider

Central stations provide tools and applications for their dealers and their subscribers to take a greater control of their part in the security chain.

Read: The Value of Monitoring Centers During Hazardous Weather

The Value of Monitoring Centers During Hazardous Weather

Taking advantage of your monitoring center’s automation system and staying in constant communication with your reps and customers will make weathering hurricane season a breeze.

Read: Finding the Right ‘Stuff’ — Examining New Technologies in Security

Finding the Right ‘Stuff’ — Examining New Technologies in Security

New systems will no longer have a static set of features. Instead, they will be sold on the merits of how fast they can solve our unique problems and how much will it cost.

Read: Protecting Both You and Your Clients From Cyber Disaster

Protecting Both You and Your Clients From Cyber Disaster

Focusing on your own network security is one element. Making sure and confirming what outside vendors and networks you and your company connect into or that connect into you is equally important.

Read: Do You Know Your Monitoring Center’s Procedures?

Do You Know Your Monitoring Center’s Procedures?

The time to learn a monitoring company’s default response is before the signals are sent, not at 3 a.m. in the middle of a thunderstorm.

Read: Evolving Monitoring Center Standards in the Age of COVID

Evolving Monitoring Center Standards in the Age of COVID

Due to success with working from home, some organizations want to modify UL 827 to allow for a permanent change that would, in essence, allow remote monitoring during normal nonemergent times.

Read: Don’t Let Telecoms Hold Your Lines Hostage

Don’t Let Telecoms Hold Your Lines Hostage

The ability to control your own telephone services is essential. Conversely, if a carrier states they won’t allow this, it would be a first sign and red flag that something may not be in line with your needs and requirements.

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