The Importance of Ensuring Telecom Redundancy and Diversity
A monitoring center structured with a blend of tier one telecommunication carriers and premier RespOrg facilitator will bring the best results for continuous uptime and disaster recovery.
A monitoring center structured with a blend of tier one telecommunication carriers and premier RespOrg facilitator will bring the best results for continuous uptime and disaster recovery.
Automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.
There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.
With minimal effort, a dealer can adopt some basic central station tools to gain greater control while providing better customer service.
With the 3G sunset fast approaching, it’s time to put together a game plan, or face the possibility of losing customers as well as lawsuits and potentially lives.
The market for personal emergency response monitoring is growing and so are the possibilities. Here’s a handful of use cases you may not have thought of.
An update to UL 827A allows monitoring centers to offer central station hosting services, which can bring increased efficiencies and increased redundancy.
Large amounts of money spent on marketing won’t make a difference if a customer has a bad experience or is unhappy. Here’s how to keep them satisfied.
Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
Unified communications as a service allows onsite and remote users to collaborate seamlessly between devices and platforms — ideal for security dealers and monitoring centers.
This session will help integrators better understand the needs and market demands of their retail customers.
Take a closer look at all the recurring monthly revenue trends from our 2021 research
