Operations & Opportunities Report OOR

Read: Report: 43% of Security Contractors Tab Customer Loyalty as Biggest Bottom-Line Boost

Report: 43% of Security Contractors Tab Customer Loyalty as Biggest Bottom-Line Boost

Nearly three in four installing and/or monitoring security systems providers say their businesses are on more solid financial ground than they were three years ago. While plenty of challenges remain, this is fostering an environment favoring the exploration of new technologies, services and markets. All of which are fleshed out in the 2013 Operations & Opportunities Report.

Read: Bright Ideas: Security Company Managers Must Work Miracles

Bright Ideas: Security Company Managers Must Work Miracles

Grow the business! Generate more sales! Reduce attrition! Deliver better customer service! Raise employee morale! And do it all more cheaply and efficiently. That’s the tall order most security company managers face in today’s economy-challenged landscape. Fortunately, the Operations & Opportunities Report offers clues and shortcuts toward success, including which technologies, services and markets to target.

Read: Report: 35% of Integrators Concerned About Maintaining Quality Installations

Report: 35% of Integrators Concerned About Maintaining Quality Installations

After several years of internal austerity and resignation to pricing erosion, security integrators are looking externally to turn their fortunes. The third annual Operations & Opportunities Report (OOR) shows company managers are eager to negotiate better deals on the goods they acquire and sell to curtail margin squeeze. The 2011 OOR also exposes the best technologies, services and markets to exploit.

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