ADT’s “game-changing” technology helps first responders lessen lost resources to false alarms and focus on true emergencies. See how its smart program led to winning 2022’s Police Dispatch Quality Award.
ADT’s false alarm reduction efforts utilizing its System Monitoring and Response Technology (SMART) led to the company earning the PDQ Award at ESX 2022.
B Safe credits its false alarm success to proper customer training at installation, standard dispatch procedures for every system that are easy for the customer to understand and the use of new technologies.
Schmidt Security Pro implements its three-pronged EAP (education & training; attention & review; protocol & standards) program to thwart false alarms.
SSI Editor-in-Chief Scott Goldfine chats with this year’s Police Dispatch Quality (PDQ) Award finalists, Elite Interactive Solutions and Guardian Protection.
Guardian Protection notched a combined residential and commercial alarm factor of .42 on its customer base of nearly 300,000, earning it a PDQ Award runner-up honor.
Elite Interactive Solutions took home the 2020 Police Dispatch Quality Award for its use of remote guarding and reduction of false alarms. Here’s how.
The annual PDQ Award signifies the security industry’s commitment to reducing unnecessary requests for service by the police.
The PDQ Award program promotes partnerships in public safety by recognizing how security companies work with local law enforcement to reduce false alarms.
Entries for the annual PDQ Award program, which honors excellence in false alarm management, are due by April 30.
This session will help integrators better understand the needs and market demands of their retail customers.
Take a closer look at all the recurring monthly revenue trends from our 2021 research
