In this free webcast, SSI Industry Hall of Famer Tim Whall will speak about his customer service philosophy, and how he is helping transform ADT from good to great since taking the helm of the nation’s largest home security and alarm monitoring company.
ADT said on a trailing 12-month basis that its gross customer revenue attrition reached an all-time low, ending the quarter at 13.6%.
Datashield, which will be rebranded as ADT Cybersecurity, provides managed detection and response services for mid-market to enterprise-level organizations.
A group of owners and executives from systems integration companies acquired by Protection 1 are playing a central role in helping ADT become a leading national accounts provider after its split with Tyco.
Top executives Tim Whall, Jamie Haenggi and Ken Schafenberg share how the mega-brands are blending and complementing each other post-merger.
SSI spoke to half a dozen industry stakeholders from across the financial, M&A, integration and consultant professions to gain a deeper perspective of the $7 billion mega deal for ADT Corp.
Combining P1 with super-regional ASG Security will create a company with more than $40 million in recurring monthly revenue.
With offices in Florida and North Carolina, Cam Connections provides full-service systems integration services.
Apollo Global Management, a private equity firm, has moved into the home security space with the acquisitions of Protection 1 and ASG Security.
The security provider’s Bright Energy unit will join Vivint Solar and SolarCity in the largely untapped solar energy market.