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Survey Shows Why Some Security Providers Are Worse Off Today

Why are some electronic security firms faring worse than they did three years ago? Bonus material from SSI's annual Operations & Opportunities Report (OOR) reveals the answers.

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August’s Bright Ideas Issue of SSI includes the annual Operations & Opportunities Report (OOR). This original research identifies the most promising security technologies, service offerings and vertical markets, as well as the best ways to reduce costs and boost profits, among other data. My Between Us Pros column in that issue went deeper inside the OOR numbers to look at specific reasons why 72% of the respondents said their companies are better off financially today than they were three years ago. Below are some of the responses offered for the flipside of that, why some are worse off.

Why is your company worse off financially today than it was three years ago?

  • Slow economy with fewer opportunities 
  • More staff and less revenue right now 
  • Insurance costs 
  • Increased costs overall 
  • Employee performance is down 
  • Regulations 
  • More cheap competition 
  • Slow paying clients, cutting prices to secure work, higher expenses 
  • We are a small firm in early growth stage 
  • Economy holding back investment and commitment to projects 
  • Backlog has disappeared 
  • Top-heavy without the talent or skill 
  • IT does not know customer service, but goes toward bottom-line profit
  • Slumping sales 
  • Margins are flat 
  • Fewer contracts 
  • Failure to adopt and integrate new technology in the marketplace until after many competitors have already made their name in the area 
  • Liver transplant recovery 
  • The poor economy has hurt us, although it has every sign of getting better for security solutions 
  • Cost of goods 
  • Company that purchased us did a poor job, but it is now coming back under my control 
  • Change order cost overruns on previous projects causing cutbacks to be made to balance and recover, making it difficult to staff for next projects and inability to take on more work quickly when available 
  • Customers want the lowest cost even if it is not code compliant or in their best interest

Scott Goldfine

Article Topics
Vertical Markets · General Industry · Installation and Service · Management · Physical-IT Security Convergence · Blogs · Business · Installation · Management · operations · Sales · Under Surveillance · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
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Business, Installation, Management, operations, Sales, Under Surveillance

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