6 Steps That Will Increase Past Customer Sales

6 Steps That Will Increase Past Customer Sales

One of the best kept secrets to increasing sales is your past customers. Here are six basic rules you should follow to assure that your past customers continue to depend on you for their upgrades and other security needs.

Voices from the Industry

Don’t Let Service Reps Ruin Your Reputation

First impressions are everything. Here’s how to avoid being called out — and potentially losing business — for poor customer service.

Where Liabilities Lie: The Differences Between an Insurance Broker and Agent

The alarm industry and related fields are a niche market, and there are only a handful of brokers or agents who are truly knowledgeable about the industry and able to guide you properly.

Here’s How Manufacturers Are Stepping Up Their Fire Alarm, CO2 Wares

Fire safety expert Shane Clary shares what fire and life-safety products from Honeywell, Potter Electric and more caught his eye at ISC West.