Voluntary Inspections Hope to Cut False Alarms by 20% in N.C.

WINSTON-SALEM, N.C.—The Winston-Salem Police Department is offering voluntary, free inspections of residential and commercial alarm security systems. Five local alarm companies have formed a coalition with the department to visit two locations per week after the owners have set up an appointment.

Inspections are encouraged for alarm abusers as well. After three false alarms, a certified letter is sent to users asking them set up an appointment. An inspection is made and if there are any problems found, another letter is sent from the police department asking that the necessary correction(s) be made. Once a certified company has performed the repairs or provides the needed training, the company sends a letter to the police department outlining the services they provided. The police monitor the location for 60 days to ensure the problems have been fixed. If an owner does not respond to the police-issued letter within five days, police response to the residence is stopped.

With the help of this program, Assistant Police Chief David Walker has set a goal of cutting Winston-Salem’s false alarm rate by 20 percent over the next year.Source: NBFAA’s False Alarm Network

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