The Protection Bureau Renews CSAA 5 Diamond Certification

Exton, Pa.

The Protection Bureau has renewed its prestigious Central Station Alarm Association (CSAA) Five Diamond Certification.

The certification testifies that 100 percent of the company’s central station operators have achieved proficiency and certification by passing the CSAA’s online training coursework. The courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers.

In order to achieve the Five Diamond Certification, every operator must have shown proficiency in alarm verification and communications with the public service answering points, demonstrate knowledge of electronic communications equipment, and understand codes and standards.

There are approximately 2,700 central stations in the United States. Fewer than 100 central stations have achieved Five Diamond Certified status.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.

A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!

Subscribe Today!

Get Our Newsletters