In what ways are security contractors leaving “money on the table”?
KEY TRENDS: Not selling maintenance/service contracts maintained its leading position, with a .8-percentage-point gain. Particularly noteworthy, however, is that not adopting newer technologies shot up by 5.3 points. Not charging enough for design/consulting services climbed 2.1 points, and simply not charging enough swelled by 2.7 points. Among the “other” responses: inefficiency and ignoring renters.