Launching Digital Surveillance Into the Stratosphere

One of Las Vegas’ most unique hotel/casinos undergoes a $3 million hybrid surveillance overhaul. The project includes 1,792 channels of recording as well as POS, slot management, access control, and analytics/people counting integrations.

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Once the equipment was in place, the cabling process began. Because it was decided early on to take advantage of the looping inputs on the Synectics system, additional cabling was installed between the rooms. This enabled TSI to intercept video signals from the current system, run them through the new system, and then back into the old system. With video feeding to both, they were able to work freely on the new recording system without interfering with day-to-day operations of the casino’s surveillance and security departments. It also ensured that approval from the Nevada Gaming Control Board (GCB) could be received as required before committing to a complete system cutover.

Both the surveillance and security rooms underwent a complete redesign. The Stratosphere’s existing system required in excess of 50 equipment racks between the surveillance and security rooms. Elimination of the analog recording equipment significantly increased the useable floor space in each of the rooms. The new system required only 11 racks to hold the digital recording system, matrix, and fiber-optic receivers, which were relocated to the main server room.

For the final phase of the project, TSI planned to install the consoles and monitor wall in time for the 2010 Global Gaming Expo in mid-November. Three weeks prior, the GCB was contacted to schedule an inspection.
“We wanted gaming approval before we gutted the two monitoring rooms and installed our consoles. Unfortunately, the World Series of Poker was in town and no agents were available to sign off on the system,” says Swankosky.

Despite this delay, TSI kept the project moving and began installation of the new consoles and monitor wall in advance of formal approval from the GCB. The old consoles are being replaced with new Emcor consoles that provide a large work surface and integrated adjustable LCD monitor mounts.

Synectics’ 19-inch LCD monitors were provided for the consoles and new monitor walls, along with 42-inch LCDs for digital, multiview displays. The existing monitor and control cabling will be fed to the new consoles using temporary jumpers, so the rooms remain functional. Once GCB approves the system, the temporary cabling will be removed and the operators will be free to use the new system.

While the core installation of the Stratosphere Casino’s new system is complete, for TSI the next phase of the customer relationship now begins. The multiyear service and support agreement provided by TSI and Synectics, including operator training, ensures ACEP years of reliable use and service from its new digital recording system.

“Through the use of this new system, we anticipate substantial improvement in response time to investigation requests by staff, upper management, the Gaming Control Board and other law enforcement agencies,” sayss McCawley. “And we are looking forward to using third-party system integration and Dataveillance as a valuable investigative tool to help us continue to improve business operations.”

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