NASHVILLE, Tenn. — The Central Station Alarm Association (CSAA) and Security Sales & Integration has named security provider Engineered Protection Systems (EPS) as the recipient of this year’s Five Diamond Marketing MARVEL Award on Tuesday during the 2014 Electronic Security Expo (ESX).
The Five Diamond Marketing MARVEL Award acknowledges central stations that creatively use their CSAA Five Diamond status to gain a competitive edge in the marketplace. EPS representatives accepted the accolade during the SSI-sponsored IceBreaker Luncheon.
The Grand Rapids, Mich.-based company promotes and leverages its Five Diamond accreditation with a with a dedicated Certifications page on its Web site that is also pushed out through social media. EPS also features the endorsement in its printed brochures, in advertising and promotional materials and to company E-mail signatures.
Additionally, EPS, which was a last year’s runner-up for the Marketing MARVEL Award, has used its Five Diamond status to obtain favorable insurance rates and strengthen its relationship with responding agencies.
Kevin R. Belk, chief of police for the city of Grand Rapids, is quite impressed with the company’s monitoring center practices, stating that the police department trusts the firm as experts within the security industry.
“I value the exemplary communication employees provide in developing optimal central station alarm procedures, ensuring timely and effective alarm responses, and continuing to develop high-quality service protocols,” he explains.
SSI will feature a complete look at EPS’ Marvel-award winning techniques in the upcoming November issue.