PDK.io 2.0 from ProdataKey Delivers More Access Control Features

ProdataKey says that its new PDK.io 2.0 access control platform is a cloud-based solution can be scaled to meet a variety of user applications, and dealers can utilize the software to monitor their clients’ systems remotely.

DRAPER, Utah—ProdataKey (PDK), a manufacturer of cloud access control platform built for mobile, has introduced PDK.io 2.0 that expands features, functionality, and scalability to support enterprise installations managed across multiple buildings and sites.

The company states that with version 2.0, doors connected to disparate PDK Cloud Nodes can be managed as a single customer system, and credential holders can reside in a single database and be distributed across one or many locations.

“Our customers come in all sizes and typically have multiple physical locations,” says Kevin Link, Sr. manager of technical services at Per Mar Security, a Net100 Dealer, who has tested a beta version of the PDK.io 2.0. “Not only has PDK delivered a solution that provides the scale we need, but they’ve done it with the same ease of use that our installers and customers love about PDK.”

PDK.io 2.0 Offers a Wealth of Benefits to Users and Dealers

According to the company, other enhancements the platform provides include improved user experiences by making system management, configuration, and maintenance faster and easier. Here is a closer look at some of the benefits of PDK.io 2.0:

System and Health: PDK.io 2.0 provides an at-a-glance view of how the entire system is functioning and a means to quickly dive deep into detailed information about specific devices, like their battery status, battery charging state, and electrical current levels.

Any issues within the system automatically elevate to the top of the view. For example, if a device is disconnected, System and Health will report the last time it was seen and how long it will continue operating under PDK’s controller continuity feature. System and Health reinforces the alerting and rules engine that notifies responsible parties when there’s a problem. Remote diagnostics and troubleshooting can occur more quickly, along with faster servicing and problem resolution.

“The system health is a very cool feature which already helped determine why I was not getting any card reads. I also like how you can pull the vitals for each device,” states Spenser Howell, a ProdataKey installer at ProSec Security in Denver. “These improvements will make it even easier to troubleshoot systems.”

Early Configuration and Extended Management: System setup can begin before installing PDK hardware. Dealers or administrators can import people, segment them into groups, and set global permissions like 24/7 access, M-F access, or specific days and shifts. They can also issue credentials. As soon as hardware is installed, users can begin using controlled doors.

Furthermore, once a system is operational, it can be managed even when a part of the system is disconnected, giving insight into when the device was last seen.

“To maximize time, I used to install a PDK Cloud Node at my shop and invite my customers to help input their users and credentials. With PDK.io 2.0, I love that I can get the customers started without needing hardware,” says Doug Fischer, owner of Astro Security.

Continued Ease of Use: ProdataKey boasts that PDK.io 2.0 provides more intuitive access to features and a more seamless experience. For example, users can now quickly switch between viewing their devices within a list or on a floor plan.

“With PDK.io 2.0, we’ve preserved all the magic of our industry-leading, mobile-first platform while adding Enterprise functionality. We’re deeply committed to ensuring PDK.io continues to be the easiest, most common-sense experience for end users, whether their systems support two doors or 2,000,” comments Brad Baldwin, vice president of product at ProdataKey.

“With version 2.0, our dealers will find new opportunities to grow their businesses serving multi-site customers seeking enterprise system management.”

ProdataKey adds that it will release a public beta of PDK.io 2.0 for all installation partners on December 19, 2023. Moreover, the company plans the general availability release for January 23, 2024.

Visitors to ISC East in NYC, November 15-16, can be among the first to see the new software at ProdataKey Booth #819.

More news from ProdataKey: ProdataKey Introduces Credential Self Help, Controller Continuity Features

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