Author Profile

Paul Boucherle, SSI Contributor

Paul C. Boucherle, Certified Protection Professional (CPP) and Certified Sherpa Coach (CSC), is Security Sales & Integration’s “Business Fitness” columnist. A principal of Matterhorn Consulting, he has more than 30 years of diverse security and safety industry experience including UL central station operations, risk-vulnerability assessments, strategic security program design and management of industry convergence challenges. Boucherle has successfully guided top-tier companies in achieving enhanced ROI resulting from improved sales and operational management techniques. He is a charismatic speaker and educator on a wide range of critical topics relating to the security industry of today and an accomplished corporate strategist and marketer whose vision and expertise in business performance have driven notable enterprise growth in the security industry sector.

More About Paul Boucherle

Paul Boucherle's Latest Opinion Posts

Read: Insights From the 2018 Verint Global Customer Conference

Insights From the 2018 Verint Global Customer Conference

Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.

Read: Why You Should Be Upselling Integrated Systems to Your Loyal Customers

Why You Should Be Upselling Integrated Systems to Your Loyal Customers

It’s great to keep looking out the front windshield, but if you safely want to drive the sales results car, then periodically peering at the rearview mirror is a great idea.

Read: Are Processes Penalizing Your Customers? Here Are 5 Tips to Improve Them

Are Processes Penalizing Your Customers? Here Are 5 Tips to Improve Them

Teams can only improve processes if they understand specific customer expectations.

Read: Successful Sales Secrets for Selling in B2B Security Markets

Successful Sales Secrets for Selling in B2B Security Markets

Business expert Paul Boucherle says sales teams need to speak the same language when it comes to successfully selling business value worldwide.

Read: 4 Steps to Building Better Builder Relationships

4 Steps to Building Better Builder Relationships

Business expert Paul Boucherle weighs whether its worth working with commercial and residential builders.

Paul Boucherle's Latest Posts

Read: Creating RMR Culture Takes Time, Vision — Here’s How to Do It

Creating RMR Culture Takes Time, Vision — Here’s How to Do It

You can’t just snap your fingers to fuel an RMR sales environment. Business guru Paul Boucherle explains how to get started.

Read: 3 Reasons for Failure and 4 Lessons You Can Learn From It

3 Reasons for Failure and 4 Lessons You Can Learn From It

Don’t be afraid to fail — and learn from your failures. Doing so can instill attributes like grit and risk-taking.

Read: Why You Need to Hire for Emerging Technology & Trends

Why You Need to Hire for Emerging Technology & Trends

It’s no secret the security industry is facing a workforce shortage. Here’s why you need to hire talent that will embrace emerging trends and technologies.

Read: Take These Precautions When Transitioning Next-Gen Leadership

Take These Precautions When Transitioning Next-Gen Leadership

Transitions can get messy, but done right they can be rewarding for owners, employees and next-generation leadership.

Read: How to Harness Emerging Technologies for Potential Growth

How to Harness Emerging Technologies for Potential Growth

Paul Boucherle takes a look at the many paths to channeling growth potential, such as offering the latest technologies and joining industry associations.

Read: Weighing the Character vs. Skill Dilemma When Hiring

Weighing the Character vs. Skill Dilemma When Hiring

A potential employee’s skills might be impressive, but make sure you judge their character for company fit.

Read: How to Use Good Communication to Set a ‘Scope of Expectations’ Pt. 2

How to Use Good Communication to Set a ‘Scope of Expectations’ Pt. 2

Paul Boucherle explains why addressing the “when,” “where,” “why” and “how” is integral in setting a “scope of expectations” for customers.

Read: How to Use Good Communication to Set a ‘Scope of Expectations’

How to Use Good Communication to Set a ‘Scope of Expectations’

Paul Boucherle explains how two-way communication instead of a one-way contract can help grow your business.

Read: Tools to Combat Workplace Violence Challenges

Tools to Combat Workplace Violence Challenges

As workplace violence and active shooter threats evolve, so should your solutions approach, says Paul Boucherle.

Read: Onboarding New Hires? Follow These Best Practices

Onboarding New Hires? Follow These Best Practices

You are making a huge commitment when you hire someone, so be smart with your money and following these onboarding best practices.

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