Insights From the 2018 Verint Global Customer Conference
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
Paul C. Boucherle, Certified Protection Professional (CPP) and Certified Sherpa Coach (CSC), is Security Sales & Integration’s “Business Fitness” columnist. A principal of Matterhorn Consulting, he has more than 30 years of diverse security and safety industry experience including UL central station operations, risk-vulnerability assessments, strategic security program design and management of industry convergence challenges. Boucherle has successfully guided top-tier companies in achieving enhanced ROI resulting from improved sales and operational management techniques. He is a charismatic speaker and educator on a wide range of critical topics relating to the security industry of today and an accomplished corporate strategist and marketer whose vision and expertise in business performance have driven notable enterprise growth in the security industry sector.
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
It’s great to keep looking out the front windshield, but if you safely want to drive the sales results car, then periodically peering at the rearview mirror is a great idea.
Teams can only improve processes if they understand specific customer expectations.
Business expert Paul Boucherle says sales teams need to speak the same language when it comes to successfully selling business value worldwide.
Business expert Paul Boucherle weighs whether its worth working with commercial and residential builders.
You can’t just snap your fingers to fuel an RMR sales environment. Business guru Paul Boucherle explains how to get started.
Don’t be afraid to fail — and learn from your failures. Doing so can instill attributes like grit and risk-taking.
It’s no secret the security industry is facing a workforce shortage. Here’s why you need to hire talent that will embrace emerging trends and technologies.
Transitions can get messy, but done right they can be rewarding for owners, employees and next-generation leadership.
Paul Boucherle takes a look at the many paths to channeling growth potential, such as offering the latest technologies and joining industry associations.
A potential employee’s skills might be impressive, but make sure you judge their character for company fit.
Paul Boucherle explains why addressing the “when,” “where,” “why” and “how” is integral in setting a “scope of expectations” for customers.
Paul Boucherle explains how two-way communication instead of a one-way contract can help grow your business.
As workplace violence and active shooter threats evolve, so should your solutions approach, says Paul Boucherle.
You are making a huge commitment when you hire someone, so be smart with your money and following these onboarding best practices.
This next installment of the SSI Industry Hall of Fame Webcast Series features Jim Henry, executive vice president of corporate development for Securitas Electronic Security.
The new IEEE 802.3bt standard increases the maximum PoE power available mainly by utilizing all four pairs of the structured wiring.
