Insights From the 2018 Verint Global Customer Conference
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
Paul C. Boucherle, Certified Protection Professional (CPP) and Certified Sherpa Coach (CSC), is Security Sales & Integration’s “Business Fitness” columnist. A principal of Matterhorn Consulting, he has more than 30 years of diverse security and safety industry experience including UL central station operations, risk-vulnerability assessments, strategic security program design and management of industry convergence challenges. Boucherle has successfully guided top-tier companies in achieving enhanced ROI resulting from improved sales and operational management techniques. He is a charismatic speaker and educator on a wide range of critical topics relating to the security industry of today and an accomplished corporate strategist and marketer whose vision and expertise in business performance have driven notable enterprise growth in the security industry sector.
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
It’s great to keep looking out the front windshield, but if you safely want to drive the sales results car, then periodically peering at the rearview mirror is a great idea.
Teams can only improve processes if they understand specific customer expectations.
Business expert Paul Boucherle says sales teams need to speak the same language when it comes to successfully selling business value worldwide.
Business expert Paul Boucherle weighs whether its worth working with commercial and residential builders.
To take a calculated risk, you must evaluate the satisfaction with the status quo vs. the potential for more significant outcomes.
Wisdom needs to be nourished to harvest better decisions. Every growing season in your life depends on learning what you can do to deliver a bumper crop of success the following year.
Are you aware of the impact customers can have on your business? Unprofitable customers, no matter how long you have done business with them, wear down your teams.
Could you invest your time with better clients that truly value a hard-working, trusted resource who has their back when no one is watching? Paul Boucherle explains why this tough decision sometimes needs to be made.
Business guru Paul Boucherle provides a simple exercise that can help you “visualize” your business vision.
The quality and practical implementation of your business vision differentiates you from your competitors.
Many associates do not have a basic education and understanding of how a business operates. Share insights on the basics of your business and the metrics that impact success.
Do you aspire to more affectively lead at your company? Get a load of this C.R.A.P. — clarity in thinking, planning, resources and preparation of training.
While analog systems and processes are comfortable to long-term employees who seriously dislike change, those same systems will repel new, younger talent who are more tech savvy.
Forcing digital solutions into analog processes is like pounding a round peg into a square hole. Lots of effort, sweat, blood and money often with disappointing results.
This session will help integrators better understand the needs and market demands of their retail customers.
Take a closer look at all the recurring monthly revenue trends from our 2021 research
