Insights From the 2018 Verint Global Customer Conference
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
Paul C. Boucherle, Certified Protection Professional (CPP) and Certified Sherpa Coach (CSC), is Security Sales & Integration’s “Business Fitness” columnist. A principal of Matterhorn Consulting, he has more than 30 years of diverse security and safety industry experience including UL central station operations, risk-vulnerability assessments, strategic security program design and management of industry convergence challenges. Boucherle has successfully guided top-tier companies in achieving enhanced ROI resulting from improved sales and operational management techniques. He is a charismatic speaker and educator on a wide range of critical topics relating to the security industry of today and an accomplished corporate strategist and marketer whose vision and expertise in business performance have driven notable enterprise growth in the security industry sector.
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
It’s great to keep looking out the front windshield, but if you safely want to drive the sales results car, then periodically peering at the rearview mirror is a great idea.
Teams can only improve processes if they understand specific customer expectations.
Business expert Paul Boucherle says sales teams need to speak the same language when it comes to successfully selling business value worldwide.
Business expert Paul Boucherle weighs whether its worth working with commercial and residential builders.
Paul Boucherle explains why staving off myriad potential distractions means learning how to say no — a lot.
Business Fitness Columnist Paul Boucherle attended Verint’s Engage18 Conference and shares what he learned about sharing and engaging with customers.
Paul Boucherle explains how to identify ‘time vampires’ and understand and deal with unscheduled, frequent interruptions that disrupt your priorities.
U.S. Marine Corps veteran Paul Boucherle explains why military veterans are perfect job candidates, as well as how to deploy a vet hiring program.
It’s great to keep looking out the front windshield, but if you safely want to drive the sales results car, then periodically peering at the rearview mirror is a great idea.
The second day of MIPS 2018 featured a keynote address by Louis Richardson, chief storyteller for IBM Watson customer engagement.
Paul Boucherle reports on Day 1 happenings at MIPS 2018 in Las Vegas. Deep learning and artificial intelligence (AI) are focal points.
Teams can only improve processes if they understand specific customer expectations.
Business expert Paul Boucherle says sales teams need to speak the same language when it comes to successfully selling business value worldwide.
Business expert Paul Boucherle weighs whether its worth working with commercial and residential builders.
Hear from industry veteran and CEO of PSA Bill Bozeman on his four decades working in security integration with the country’s leading systems integrators.
Join us for this free webcast as Tim Whall, CEO of ADT Security Services, speaks about his customer service philosophy and how he helped transform ADT from good to great in less than two years.
