Remembering Jim Brannen, a Natural and Level-Headed Leader

Brannen, Ron Davis’ partner at Security Associates Int’l, kept his head in good times and in bad.

For Family-Owned Companies, Don’t Rest Laurels on Past Generation’s Business Practices

Family management teams can carve their own path as opposed to sticking to what’s worked in the past.

Does Your Security Business Accommodate What Customers Want?

Dealers ought to put themselves in the end user’s shoes when deciding what business venture to tackle next.

Alarm Companies: Find What Makes You Unique and Market it

Find what makes your company extraordinary when compared to the competition. Then, make sure customers receive that message.

Remembering Brink’s Home Security’s Peder Kolind, Champion of Low-Cost Alarm Systems and Monitoring

SSI columnist Ron Davis reflects on his time with the man who greatly changed the industry.

The Big Idea: Sometimes, Saying ‘No’ Can Yield More for Alarm Dealers Than Saying ‘Yes’

When an opportunity could deviate you from your established goals, just say no.

Security Integrators Shouldn’t Wait for Opportunity to Knock

Don’t just roll with change; get proactive with it.

Rewards of Projecting Professionalism and Competence

How to Create Magic With Your 3rd-Party Monitoring Provider

Let Your Customers Call the Shots