J.D. Power Names Home Security Companies With Highest Customer Satisfaction
Smart home features are a key opportunity to driving customer satisfaction with home security systems, according to J.D. Power.
Smart home features are a key opportunity to driving customer satisfaction with home security systems, according to J.D. Power.
Vivint finished the summer selling season with a 19% year-over-year gain in its direct-to-home sales channel, along with recurring revenue gains.
With the end of the co-branded arrangement, Vivint eliminated more than 400 in-store sales positions and related overhead costs.
The Federal Circuit confirmed a ruling by the Patent Trial and Appeal Board that invalidated claims in a Vivint patent on a method for remotely controlling smart home devices.
Vivint will give two Google Home Mini devices to every new customer and add Nest Thermostat E and Google WiFi to its smart home suite.
Vivint’s JT Hwang is one of Utah Business magazine’s CXO of the Year honorees for his role in building the company’s Cloud-based smart home platform, among other achievements.
Buying an alarm company such as Brink’s or Vivint would give Amazon an army of techs to sell more security and home automation gear and reduce the cost of truck rolls by saturating the market.
The most popular security news and events you may have missed from the month of January on SSI online.
The Streety app by Vivint Smart Home allows neighbors to easily crowdsource camera footage captured by their IoT cameras, regardless of brand.
ADT says Vivint used deceptive sales practices to mislead ADT customers into signing long-term contracts.
What does it take for a security business to grow and thrive in today’s environment? Tim Whall, CEO of ADT Security Services, recently shared techniques that he has learned in his 40 years in the business.
This webinar will discuss Mass Notification, the changes in NFPA and UL requirements, and how to avoid safety pitfalls in delivering a clear message.
