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Leading Central Stations Talk RMR, MIY Systems and More

National Monitoring Center (NMC)

Headquarters: Lake Forest, Calif.
Years in business: 17
Number monitored accounts: “Hundreds of thousands” (60% commercial)
Licenses, certifications & accreditations: Fully licensed in 10 states as required, UL Listed, FM Approved, TMA Five Diamond, 2018 SSI/TMA Monitoring Technology Marvel

Value proposition: Services include residential, commercial, fire, medical and a broad range of environmental monitoring. Also offers video monitoring, as well as its newest offering, the groundbreaking Proactive Video Monitoring and its complete turnkey dealer program. Known for answering all incoming calls with a live operator in two rings or fewer. Invests heavily in areas that will support dealers’ success, including dealer-branded marketing materials, training, education and sales support. In April 2018, with the backing of private equity, announced the launch of a global monitoring company called Netwatch Group that includes NMC. The group monitors accounts on four continents.

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