Razberi Launches Remote Monitoring and Management for Milestone VMS

The Razberi platform allows physical security departments running Milestone VMS to remotely monitor surveillance network health and cyber posture.

DALLAS — Razberi Technologies states it has extended its software platform to integrate deeper with video management software (VMS) from Milestone Systems, providing increased uptime assurance, cyber threat protection and faster problem resolution.

With Razberi Monitor, security professionals can securely and remotely monitor their physical security network – especially relevant during these times of COVID-19 social distancing requirements, according to a press release. IT professionals can quickly review the cyber status data to help manage potential cybersecurity risks. The software platform provides secure, remote visibility into the availability, performance, and cyber posture of servers, storage, cameras and other networked security devices.

The new tool is said to simplify the monitoring and support of multisite enterprise security systems, predicts and prevents problems for security professionals, and provides a centralized view that benefits both IT and Physical Security departments with valuable situational awareness.

According to Tom Galvin, chief product officer, Razberi Technologies, “We have listened to the surveillance industry and created our software platform to enhance relationships and align Physical Security and IT departments. Razberi Monitor allows security professionals running Milestone VMS to be proactive by predicting problems within the video management system.”

Razberi Monitor’s software platform paired with Milestone VMS enables customers to save on the cost of sending maintenance crews to check on potential downed cameras or other issues with devices connected to the surveillance network, the company says.

Razberi Technologies is a gold-level Milestone Technology Partner. This enables the company to collaborate closely and achieve unique integrations like the new Razberi Monitor 3.0, explains Tim Warren, community technical manager, Milestone Americas.

“This update allows users of Milestone XProtect VMS software to remotely monitor highly distributed video networks. The ability to receive cyber posture alerts within the Milestone VMS will reduce customer truck rolls exponentially,” Warren says. “Users will now have clear oversight of operations and potential vulnerabilities from a simple dashboard view and be able to remotely see specific alerts to each site, to troubleshoot more quickly and efficiently than sending a technician.”

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