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End Users Explain What They Need, Want

End users, particularly at the corporate security director/manager level, continue to better understand, embrace and demand advanced technological solutions ...

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End users, particularly at the corporate security director/manager level, continue to better understand, embrace and demand advanced technological solutions. This places the onus on installing security contractors and consultants to challenge themselves to keep pace.

To help this process along and cultivate superior communications, in 2005 Security Sales & Integration launched the Corporate End-User Study (see At a Glance box for methodology). The results of that research proved useful not only in providing security contractors with a profile of the typical high-level end user and the organization they represent, but also for the end users themselves to see where they stand among their peers.

As the following data and analysis from the 2006 SSI Corporate End-User Study indicates, corporate security directors/ managers are highly experienced, well educated and carry a lot of decision-making authority within their organizations. The most exciting findings are that most intend to increase their security and the majority are pleased with their security services provider.

To view the study in its entirety, click to view.

Article Topics
Business Management · Access Control · Systems Integration · Vertical Markets · Corporate End-User Study · Features · Industry Research · Surveys · All Topics

About the Author
Scott Goldfine
Scott joined SECURITY SALES & INTEGRATION in October 1998 and has distinguished himself by producing award-winning, exemplary work. His editorial achievements have included blockbuster articles featuring major industry executives, such as Tyco Electronic Products Group Managing Director Gerry Head; Protection One President/CEO Richard Ginsburg; former Brink’s Home Security President/CEO Peter Michel; GE Interlogix President/CEO Ken Boyda; Bosch Security Systems President/CEO Peter Ribinski; and former SecurityLink President/CEO Jim Covert. Scott, who is an NTS Certified alarm technician, has become a respected and in-demand speaker at security industry events, including presentations at the Central Station Alarm Association (CSAA) Annual Meeting; California Alarm Association (CAA) Summer and Winter Conferences; PSA Security Network Conference; International Security Conference and Exhibition (ISC); and Security Industry Association (SIA) Forum. Scott often acts as an ambassador to mainstream media and is a participant in several industry associations. His previous experience as a cable-TV technician/installer and running his own audio company -- along with a lifelong fascination with electronics and computers -- prepared Scott well for his current position. Since graduating in 1986 with honors from California State University, Northridge with a degree in Radio-Television- Film, his professional endeavors have encompassed magazines, radio, TV, film, records, teletext, books, the Internet and more. In 2005, Scott captured the prestigious Western Publisher Maggie Award for Best Interview/Profile Trade for "9/11 Hero Tells Tale of Loses, Lessons," his October 2004 interview with former FDNY Commander Richard Picciotto, the last man to escape the Ground Zero destruction alive.
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Corporate End-User Study, Features, Industry Research, Surveys