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End Users Explain What They Need, Want

End users, particularly at the corporate security director/manager level, continue to better understand, embrace and demand advanced technological solutions ...



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End users, particularly at the corporate security director/manager level, continue to better understand, embrace and demand advanced technological solutions. This places the onus on installing security contractors and consultants to challenge themselves to keep pace.

To help this process along and cultivate superior communications, in 2005 Security Sales & Integration launched the Corporate End-User Study (see At a Glance box for methodology). The results of that research proved useful not only in providing security contractors with a profile of the typical high-level end user and the organization they represent, but also for the end users themselves to see where they stand among their peers.

As the following data and analysis from the 2006 SSI Corporate End-User Study indicates, corporate security directors/ managers are highly experienced, well educated and carry a lot of decision-making authority within their organizations. The most exciting findings are that most intend to increase their security and the majority are pleased with their security services provider.

To view the study in its entirety, click to view.


Article Topics
Business Management · Access Control · Systems Integration · Vertical Markets · Corporate End-User Study · Features · Industry Research · Surveys · All Topics

About the Author
Scott Goldfine
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration, directing all editorial aspects of the magazine brand in print, electronically, online and in person. The voluminous, innovative and award-winning body of work he has distinguished himself with since joining the publication in 1998 includes groundbreaking research, landmark features, leadership roundtables, high profile case studies, and many industry exclusives. Well versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is a nationally known figure in demand as an industry presenter and subject matter expert to mainstream media. He is responsible for developing many unique products and programs, including the SSI Industry Hall of Fame, Control Panel (industry’s first E-mail newsletter), Police Dispatch Quality (PDQ), Marketing Marvel, Installers of the Year, Integrated Installation of the Year, Security Industry Census, Systems Integration Study, Installation Business Report, Operations & Opportunities Report, Commercial End-User Study and Security’s Fantastic Fleets. Recognized for his relationship building, integrity and lead-by-example ethic, Goldfine is a solutions-oriented team player who advises and collaborates with industry dealer/integrator, consultant, distributor, central station and manufacturer icons, luminaries and executive business leaders on a daily basis. He is also actively involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), PSA-Tec, SAMMY Awards, International Security Conference and Exhibition (ISC), Electronic Security Technology Summit (ESTS), Mission 500, Electronic Security Expo (ESX), ASIS Int’l, Honeywell CONNECT and other supplier conventions. Goldfine also serves on several boards, including the CSAA Marketing and Communications Committee and PSA Cybersecurity Advisory Council. A certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast, Goldfine graduated with honors from Cal State, Northridge with a management degree in Radio-Television-Film. His professional media endeavors have encompassed magazines, Internet, radio, TV, film, records, teletext and books. Goldfine resides in the Charlotte, N.C., area with his wife, son and three cats.
Contact Scott Goldfine: sgoldfine@ehpub.com
View More by Scott Goldfine
Corporate End-User Study, Features, Industry Research, Surveys




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