Best of the Best: Protex Central Is Righteous to the Core

For nearly a half-century, Papillion, Neb.-based Protex has served as a trusted provider of just about every imaginable security and fire/life-safety solution to commercial and industrial clients throughout the Midwest. The firm’s manufacturer-trained, -licensed and -certified technicians are well versed in the inspection, maintenance and repair of all types of security and fire systems, and they’re on call 24/7 for prompt dispatch. Customers enjoy the peace of mind knowing their people and property are protected around the clock and backed by Protex’s prime directive — To strengthen our business by protecting yours

Protex Central President/Chief Energy Officer Shawn Mullen offers an example of its customer service going above and beyond: “A large agricultural chemical manufacturer required an emergency service call after-hours. Once the technician arrived, it was determined the necessary repair parts where in another warehouse. The tech drove overnight to that location to retrieve the part, returned to the manufacturer and completed the repairs in time to maintain the production schedule.”<p>The firm has helped protect people and property since 1966 by striving to exceed customers’ expectations to deliver a broad range of custom-tailored products and services.</p>

Protex’s solutions approach revolves around specific vertical markets to provide clients with brand-agnostic, customized end products. One of the most unique aspects of Protex is the 10-member Central Change Coalition it has put in place to ensure core strategic, value and future goals are achieved. Furthermore, the company’s training commitment includes constructing a Global Training Facility in 2011. Finally, the firm is extremely active in charitable initiatives, involved in several security industry organizations, and is a frequent contributor to trade publications.

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About the Author


Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration. Well-versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is nationally recognized as an industry expert and speaker. Goldfine is involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), ASIS Int'l and more. Goldfine also serves on several boards, including the SIA Marketing Committee, CSAA Marketing and Communications Committee, PSA Cybersecurity Advisory Council and Robolliance. He is a certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast. Goldfine joined Security Sales & Integration in 1998.

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