I-View Now Enhances MASterMind Intergration to Reduce False Alarms
The integration allows for the end user to cancel an alarm, request dispatch and call the monitoring center through their mobile device.
HENDERSON, Nev. — I-View Now announces an updated and improved integration with monitoring station automation software platform partner MASterMind.
The updated integration improves signaling by utilizing a dedicated MASrecv I-View Now receiver, which employs dedicated and proprietary signal types and signal formats to provide richer contextual information and video, according to the company.
“We are thrilled to further our partnership with MASterMind and offer these enhanced features to monitoring stations and their customers. This integration enables the distribution of better information to end users, operators, and first responders,” says Larry Folsom, president of I-View Now. “We’re very proud of this integration allowing for true collaboration between all parties. Our ultimate goal is to catch the bad guy more often, while greatly reducing unwanted false alarm dispatches.”
The MASterMind auto-notification and verification interface with I-View Now integration provides mobile verification to central station customers. This process allows the end user to cancel the alarm, request dispatch and call the monitoring center.
“A key value at MAS has always been to help alarm monitoring stations streamline their dispatching processes and provide better service to their customers,” says Shin Voeks, general manager, MAS, “The MASterMind integration with I-View enables users to conveniently cancel or confirm an alarm using their mobile devices, and allows monitoring stations to respond to alarms more effectively.”
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