Interface Security Systems Reports 37% YoY Sales Growth in 2021
Interface attributes its growth to the changing threat landscape for retail and restaurant chains and the industry-wide trend to reduce operational complexity through vendor consolidation.
EARTH CITY, Mo. — Interface Security Systems reports it saw a 37% increase in new sales bookings in 2021, compared to the previous year.
The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organized retail crime, according to the company.
Interface says the industry-wide trend to reduce operational complexity through vendor consolidation also acted as a growth catalyst.
The company’s focus on delivering consolidated solutions spanning physical security, network, voice, and business intelligence was said to have helped demonstrate ROI for consumer-facing multilocation enterprises resulting in improved deal velocity and closure rates.
Interface says its ability to integrate siloed applications and sensors to derive actionable business intelligence has been a key differentiator in a highly competitive enterprise managed services market.
Beyond sales growth, Interface also saw:
- A 12% increase in Net Promoter Score
- Key new leadership appointments including Chief People Officer and Chief Technology Officer
- Investments in new software technology across the company supporting sales, operations, customer service, product engineering and finance
“Interface has a solid foundation of amazing people that deliver innovative managed solutions to our rapidly expanding portfolio of consumer-facing enterprises,” says Brent Duncan, president and COO of Interface. “The significant technology investments we have made over the last few years, combined with the strength of our partnerships give me every confidence that we will continue on this growth trajectory in 2022.”
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