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Automate and Track Service Requests with New Connect ONE Ticket Module

The module creates and generates critical event, incident and repair tickets, automatically notifying selected authorized parties of service requests and their current status.

CRYSTAL LAKE, Ill. — Connected Technologies releases the new Connect ONE ticket module for tracking building and facility service requests, from a broken door or window to security system repair needs.

The module creates and generates critical event, incident and repair tickets, automatically notifying selected authorized parties of service requests and their current status.

Designed to ensure prompt handling and remediation of requests, the Connect ONE module tracks tickets in real-time throughout an enterprise, campus, or property with multiple locations.

All reports, work orders, history or other documentation, including photos, can be uploaded directly to the ticket. Connect ONE is a web-hosted security management interface for integrated security, access control, mobile credential access, video and critical environmental monitoring.

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