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Door-to-Door Alarm Firm Faces Lawsuit for Misleading Ohio Consumers

COLUMBUS, Ohio — Ohio Attorney General Mike DeWine filed a lawsuit against Orem, Utah-based Vision Security this week, alleging that the firm misled customers and failed to honor cancellation requests.

According to the lawsuit, representatives of the door-to-door alarm company made misrepresentations to consumers, indicating that its sales teams represented the customer’s current security firm. The suit also alleges that Vision Security, which usually requires a five-year contract, failed to honor the three-day right for cancellation, thus violating Ohio’s Consumer Sales Practices Act and the Home Solicitation Sales Act, Legal Newsline reports.

DeWine seeks consumer restitution, injunctive relief and civil penalties.

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