Johnson Controls Launches New OpenBlue Device Security Service at GSX 2023

Johnson Controls combines its digital platform, OpenBlue, with decades of trusted monitoring center experience.

Johnson Controls Launches New OpenBlue Device Security Service at GSX 2023

MILWAUKEE ­ Smart and sustainable building company Johnson Controls today announced its new OpenBlue Service: Ensuring Security Device Performance offering to “help customers enhance building safety, manage risk, and maximize the value of investments made in security technology.”

The offering “combines Johnson Controls OpenBlue suite of connected solutions, and the ability to monitor and manage security devices across vendors, with remote support services and meaningful insights from skilled engineers, as well as simplified, integrated zero-trust cybersecurity protection,” according to the company announcement.

OpenBlue Service: Ensuring Security Device Performance is making its debut at Global Security Exchange (GSX) 2023.

“In recent years, security professionals have adopted significant advancements in technology to help keep their occupants and assets safe,” says Julie Brandt, president of Building Solutions North America at Johnson Controls, in the company announcement. “However, these systems are not designed to set and forget, and instead require continuous monitoring and updates to operate effectively.

“The intelligence provided by the OpenBlue platform empowers our customers and our service teams with actionable steps to improve security device performance and enhance building safety, taking the legwork and guesswork out of system maintenance and risk management,” she says.

Johnson Controls’ recent acquisition of Tempered Networks “enables secure network access across a diverse set of endpoint devices, edge gateways, cloud platforms and service technicians,” the company announcement says.

The acquisition “helps Johnson Controls deliver zero-trust security within the fabric of its OpenBlue software and technologies,” according to the company announcement.


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