Vivint Fined $55K for Deceptive Sales Practices in Kansas

TOPEKA, Kan. — Vivint has agreed to pay $55,000 in a settlement with the Kansas Attorney General’s office for using deceptive sales practices that violate the state’s consumer protection laws.

Kansas Attorney General Derek Schmidt said representatives from the summer sales model company failed to advise the consumers of their rights under the Kansas Consumer Protection Act. Additionally, Schmidt accused the sales team of not disclosing all costs associated with switching alarm system providers, according to Hays Post.

Under the terms of the settlement, Vivint has issued refunds to 19 Kansas consumers and paid $55,000 in civil penalties and reimbursement of the state’s investigative costs. The firm has also agreed to abide by the Kansas Consumer Protection Act in future transactions.

“Kansas law regulates the conduct of door-to-door sales to ensure that Kansans who are solicited at their homes are not rushed or pressured into making a purchase. We take seriously our responsibility to enforce the law,” Schmidt says.

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