Vivint Fined $55K for Deceptive Sales Practices in Kansas
TOPEKA, Kan. — Vivint has agreed to pay $55,000 in a settlement with the Kansas Attorney General’s office for using deceptive sales practices that violate the state’s consumer protection laws.
Kansas Attorney General Derek Schmidt said representatives from the summer sales model company failed to advise the consumers of their rights under the Kansas Consumer Protection Act. Additionally, Schmidt accused the sales team of not disclosing all costs associated with switching alarm system providers, according to Hays Post.
Under the terms of the settlement, Vivint has issued refunds to 19 Kansas consumers and paid $55,000 in civil penalties and reimbursement of the state’s investigative costs. The firm has also agreed to abide by the Kansas Consumer Protection Act in future transactions.
“Kansas law regulates the conduct of door-to-door sales to ensure that Kansans who are solicited at their homes are not rushed or pressured into making a purchase. We take seriously our responsibility to enforce the law,” Schmidt says.
Recommended for You:
- Pinnacle Security Settles With Missouri Attorney General for $76K
- Missouri Attorney General Sues Alarm Company for No-Call Law Violation
- Customer Complaints Force Pinnacle to Reform Business Practices
- Pinnacle Security Fined $525K for Sales Procedures
- What Can Alarm Companies Do to Prevent Lawsuits?
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!