WorkHorse Fully Integrates Software With Rapid Response Monitoring
WorkHorse’s Could-based AlarmCompany.Software lets you audit your alarm accounts vs. your RMR billing.
BRADENTON, Fla. — WorkHorse announces its AlarmCompany.Software is now fully integrated with Rapid Response Monitoring.
With a two-way sync from WorkHorse AlarmCompany.Software to Rapid Response, professionals now have the entire subscriber account at their fingertips without the need to log into multiple places, according to the company.
The solution allows both office and field service representatives to take full control of a customer account, along with billing/RMR and service history.
“WorkHorse shines in how we allow professional alarm and integration companies to manage their entire organization’s sales, subscriptions, installations, and service issues. This, instead of just their alarm dealership, saves them time which is money,” says Steven Hayes, president of WorkHorse.
The solution was built on a modern framework, which is mobile responsive and allows end users to have functionality on all computer and mobile platforms.
“Working with Rapid Response was a long time in the making,” says Hayes. “In fact, I used them as my central station when I started in the alarm industry back in 2008. Rapid Response has always been a top notch central station.”
WorkHorse to Rapid; Rapid to WorkHorse requires two-way sync, which provides access to account data, addresses, emergency contacts, zones, history, as well as on/off test and on/off line, terminate account, and account audits.
“Steven and the WorkHorse team are doing great things and we’re glad to partner with them in order to bring the WorkHorse integrated features to the Rapid Response family of dealers,” adds Chris Denniston, director of marketing, Rapid Response.
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