Research Reveals Key Trends in the Adoption of Visitor Management Solutions

The research highlights insights into the adoption of visitor management solutions in financial services and pharmaceutical industries.

Research Reveals Key Trends in the Adoption of Visitor Management Solutions

Adobe Stock image by Pepermpron

PLANO, Texas — Global security systems provider acre security recently unveiled a comprehensive report on the latest trends in visitor management systems.

The research, conducted in collaboration with Censuswide, “highlights significant insights into the adoption of visitor management solutions in mission-critical  industries, such as financial services and pharmaceuticals,” according to the company announcement.

Valued at $1.43 billion in 2023, the global visitor management system market is anticipated to reach $3.47 billion by 2032, according to acre security.

“There are diverse and converging trends driving this market growth, reflecting the evolving needs and challenges of various industries as they look to close the gaps on security processes,” the company announcement says.

The growth in visitor management deployments is “driven by a preference for customizable solutions that enable companies to tailor systems to specific needs and enhance greater control over security efforts,” the announcement says.

“Additionally, there’s a greater focus on streamlining check-in processes for efficiency and improved visitor experience. Amidst increasing data breaches, heightened emphasis is also placed on data privacy and safety across industries,” according to the company announcement.

Key Insights from the Visitor Management Report

Diverse Sector Adoption. The report reveals “a stark contrast in technology adoption between the pharmaceutical and finance sectors,” the company announcement says.

While 66% of pharmaceutical companies recognize the importance of visitor management systems, only 23% use cloud-based offerings. In comparison, 38% of financial service companies have adopted cloud-based visitor management solutions, indicating a disparity in technology adoption.

Challenges and Perceptions. More than one-third of pharmaceutical companies express uncertainty about cloud-based visitor management, citing concerns over impersonality, high costs and complexity. This “reflects broader industry challenges in understanding the value and features of these systems,” the company announcement says.

Standardization and Customization Needs. There is a growing trend towards standardization, especially in larger organizations managing numerous visitors across multiple locations. Of these organizations, 44% prioritize standardization in their cloud-based visitor management platforms.

Sector-Specific Priorities. In the financial services sector, 41% of banking firms equally prioritize compliance and enhancing the visitor experience as their top concerns. Insurance companies, on the other hand, place a higher emphasis on enhancing the visitor experience and ensuring standardization across their operations.

“This research highlights the crucial balance organizations require to maintain the balance between regulatory requirements and boosting operational efficiency,” says Don Joos, CEO of acre security, in the company announcement.

“Cloud-based visitor management systems are pivotal in improving visitor experiences and ensuring regulatory compliance,” he says. “But despite these advantages, a significant knowledge gap exists regarding their full potential. As industry leaders, we are dedicated to closing this gap, equipping organizations with the necessary insights and tools to fully utilize these innovative systems.”

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