ADT CEO Tim Whall to Join SSI Business Leadership Webcast Series

In this free webcast, SSI Industry Hall of Famer Tim Whall will speak about his customer service philosophy, and how he is helping transform ADT from good to great since taking the helm of the nation’s largest home security and alarm monitoring company.

FRAMINGHAM, Mass. — ADT CEO Tim Whall will share personal stories and business insights about his illustrious career in the security industry during an installment of the SSI Business Leadership Webcast Series.

On May 31, 2 p.m. EDT., Whall will detail his customer service philosophy and how he is helping transform ADT since assuming his leadership role at the company two years ago. He will also share details about “getting low” in the field, responding to each customer and inspiring employees.

You can register for this featured webcast here.

Whall became CEO of ADT in May 2016. He started in the security industry in high school while working for the family business, Whall Security, in Detroit. He has held positions at every level including installer, call center operator, general manager and COO.

The yearlong SSI Business Leadership Webcast Series features SSI Industry Hall of Fame inductees who offer their proven strategies on business success in the security market. Notably, these industry stalwarts have a strong willingness to mentor security dealers and systems integrators and that seeking growth in their businesses.

The first installment features John Jennings, former proprietor of Safeguard Security and Communications, detailing three specific strategies he learned to grow his business from 6-figure to 7-figures, then 7-figures to 8-figures.

In the second installmentRichard Ginsburg, who has led three leading companies in the industry (two publicly traded), discusses the changing competitive landscape and what companies need to do to survive, compete, and succeed in this new arena.

In the third installment, ADT President of Dealer Partnerships Joe Nuccio details strategies you can leverage to customize an acquisition plan that fits the unique profile of your business.

“The SSI Industry Hall of Fame not only includes nearly 100 of the most innovative and influential people the security profession has ever seen but many of them continue to remain active, and in some cases are among today’s foremost movers and shakers,” says SSI Editor-in-Chief and Associate Publisher Scott Goldfine, himself a Hall of Famer.

Goldfine, who moderates the webinar series, explains as the SSI Industry Hall of Fame grew in membership and prominence since its inception in 2004, it became clear there needed to be a way to share the wisdom and potentially success of these great luminaries, icons and experts with the entire industry.

“So we reached out to some of today’s most active Hall of Famers, who were delighted to share their keen insights, and developed the SSI Industry Hall of Fame Business Leadership Webinar Series. I am honored to participate as the moderator of these sessions that run throughout 2018, which happens to be SSI‘s 40th anniversary and my 20th with the publication,” he continues.

To register for the May 31 webcast featuring Tim Whall, go here.

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